Shipping & Returns
For Customers in Canada
- Returns and exchanges are accepted within 30 days of shipment.
- Items must be unused, unwashed, and in their original packaging.
- We do not accept returns for items purchased through third-party retailers.
- Spare parts, open box items, outlet deals, and clearance items are final sale and cannot be returned or exchanged.
- Shipping fees are non-refundable.
Ready to start a return or exchange? Click here and complete the form. Once approved, we’ll send you a prepaid shipping label via email.
Refunds & Processing Time
- If your return is approved and passes quality control, we’ll issue your refund within 5 business days of receiving it at our warehouse.
- Refunds will be issued to the original form of payment.
- We’ll notify you via email when your refund is processed.
- Your bank may take 3-5 business days to finalize the transaction.